Dartmouth Capital Advisors Ltd on behalf of Pinenorth Properties Ltd ("Dartmouth", "we" and "us") are committed to protecting the privacy of those with whom we interact and we recognise the need to respect and protect information that is collected or disclosed to us (called "personal information", explained below).
This Privacy Notice is intended to tell you how we use your personal information, and we've tried to explain what we do in enough detail to give you the information you need at a glance, with the option of following a link if you want to find out more. If you still can't find the information you need, you can email us at email@example.com.
The Privacy Notice applies to products and websites that refer to or link to the Privacy Notice (collectively, our “Services”) and will apply whether you access our Services using a computer, mobile phone, tablet, TV, or other device.
The section explains further information on our privacy practices including:
We are a leading property advisory company. We are the controller and responsible for this website.
We have appointed a Data Privacy Manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact the Data Privacy Manager using the details set out below.
Our full details are: Dartmouth Capital Advisors Ltd
Name or title data privacy manager: Patrick Aschan
Email address: firstname.lastname@example.org
Postal address: Riverbank House
2 Swan Lane
London, EC4R 3TT
For the purposes of this Privacy Notice "Personal Information" consists of any information that relates to you and/or information from which you can be identified, directly or indirectly. We may collect use, store and transfer different kinds of Personal Information about you which we have grouped together as follows:
Dartmouth collects information when a user visits our website, when a customer contacts us whether by the telephone, email or post. We use different methods to collect data from and about you including:
Personal Information you provide directly. You may give us your Identity and Contact Data and Marketing Data by filling in forms or by corresponding with us by email, phone or otherwise. This includes Personal Information you provide when you:
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal Information by using cookies and other similar technologies. Please see section 11 below for further details.
Third parties or publicly available sources. We may receive personal data about you from various third parties [and public sources] as set out below:
We may use the Personal Information we collect for the following purposes:
The law allows us to use the Personal Information as set out above on the basis that the processing is necessary for the performance of a contract with you, or we are acting in our "legitimate interests" in the promotion and efficient running of our business. Where we need to protect you against or identify possible fraudulent transactions, we will do so in accordance with our legal obligation placed on us under law.
Dartmouth may use your Personal Information to provide you with email notifications and other communications by email and and/or text message (SMS), on the basis that such use is necessary for the purposes of the legitimate interests pursued by us in promoting our business. For further information on this, see the 'Your Choices' section of this Privacy Notice.
We will only use your Personal Information for our internal business purposes, some of which are mentioned above. However, we may disclose your information to the following entities:
We may need to transfer your Personal Information to our property agents and other business partners including contractors and developers to provide the products you require or any other services/assistance you request. All of our business partners are required to follow the privacy practices set forth in this Privacy Notice, or such other privacy notice that they may notify to you.
We use third party service providers to help us to administer certain activities and services on our behalf, such as providing IT support and CRM services. We may share Personal Information about you with such third party service providers solely for the purpose of enabling them to perform services on our behalf and they will operate only in accordance with our instructions. Here are examples of third-party service providers we use:
We will disclose your Personal Information to comply with applicable law or respond to valid legal process, including from our regulators, law enforcement or other government agencies; to protect our customers (e.g. to prevent spam or attempts to defraud users of our products); to operate and maintain the security of our products (e.g. to prevent or stop an attack on our systems or networks); or to protect the rights or property of Dartmouth, including enforcing any terms or agreements governing the use of our products.
We may share Personal Information about you with third parties when you request to such sharing, including your financial adviser, solicitor or accountant.
We have put in place appropriate physical and technical measures to safeguard the Personal Information we collect in connection with our products. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality. However, please note that although we take appropriate steps to protect your Personal Information, no website, product, device, online application or transmission of data, computer system or wireless connection is completely secure and therefore we cannot guarantee the security of your Personal Information.
The Personal Information that we collect from you may be stored and processed in your region, or transferred to, stored at or otherwise processed outside the European Economic Area ("EEA"), including but not limited to Serbia or in any other country where Dartmouth or Dartmouth's service providers maintain facilities.
By using or participating in any Service and/or providing us with your Personal Information, you acknowledge that we will collect, transfer, store and process your information outside of the EEA. We will take all steps reasonably necessary to ensure that your Personal Information is kept secure and treated in accordance with this Privacy Notice and the requirements of applicable law wherever the data is located. Where we transfer your Personal Information outside the EEA to our IT provider, Alteacasa LLC, which is located in Serbia, we use the EU Model Clauses to ensure the recipient provides an adequate level of protection to your Personal Information.
Where we transfer your Personal Information outside the EEA to other third parties, we will ensure that appropriate transfer agreements and mechanisms are in place to help ensure that our third party service providers provide an adequate level of protection to your Personal Information.
Dartmouth retains Personal Information for as long as necessary to fulfil the purposes for which your Personal Information has been collected as outlined in this Privacy Statement unless a longer retention period is required by law. When your Personal Information is no longer required for the purpose it was collected or as required by applicable law, it will be deleted and/or returned to you in accordance with applicable law.
When you purchase our products or services, request information from us, or otherwise communicate with us, we may use your Personal Information (such as your contact details (e.g. name, address, email address, telephone number)) to send you, marketing-related correspondence by email and and/or text message (SMS) related to our products. When we process your Personal Information for marketing purposes, we do so on the basis that it is in our legitimate interests to do so.
We may also use your Personal Information to personalise and to target more effectively our marketing communications to ensure, to the extent possible, that any marketing-related correspondence is relevant to you.
To opt out of receiving marketing-related correspondence from Dartmouth, please click "Unsubscribe" from any marketing or promotional email or text message (SMS) you receive from us, or contact us at email@example.com.
Under certain circumstances and to the extent provided for by applicable law, you have the following rights in relation to your Personal Information:
If you wish to enforce any of your rights under applicable data protection laws, then please contact us at firstname.lastname@example.org. We will respond to your request without undue delay and by no later than one month from receipt of any such request, unless a longer period is permitted by applicable data protection laws, and we may charge a reasonable fee for dealing with your request which we will notify to you. Please note that we will only charge a fee where we are permitted to do so by applicable data protection laws.
If you are concerned that we have not complied with your legal rights under applicable data protection laws, you may contact the Information Commissioner's Office (www.ico.gov.uk) which is the data protection regulator in the UK which is where Dartmouth Instruments (UK) Limited is located. Alternatively, if you are based outside the UK, you may contact your local data protection supervisory authority.
Our websites, applications and products may contain links to other third party websites that are not operated by Dartmouth, and our websites may contain applications that you can download from third parties. These linked sites and applications are not under Dartmouth' control and as such, we are not responsible for the privacy practices or the content of any linked websites and online applications. If you choose to use any third party websites or applications, any Personal Information collected by the third party’s website or application will be controlled by the Privacy Notice of that third party. We strongly recommend that you take the time to review the privacy policies of any third parties to which you provide Personal Information.
The vast majority of web browsers accept cookies. However you do have the ability to decline cookies by modifying the settings on your browser. If you do this please be aware that restricting or deleting cookies may impact on the functionality of the website.
Dartmouth only uses "strictly necessary" cookies. These are cookies that are required for the operation of our website. For more information on cookies, please visit www.allaboutcookies.org which provides general information and how you can manage cookies on your computer.
It also is important that you check back often for updates to the Privacy Notice, as we may change this Privacy Notice from time to time. The “Date last updated” legend at the bottom of this page states when the notice was last updated and any changes will become effective upon our posting of the revised Privacy Notice.
We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. We will provide this notice by email or by posting notice of the changes on the Dartmouth website or through any relevant Services.
If you have any questions regarding the collection, processing, or use of your Personal Information or if you wish to correct, block, rectify, object, access, revoke your consent to any applicable aspect of this Privacy Notice or delete any of your Personal Information, please contact us:
Data Protection Manager
Dartmouth Capital Advisors Limited
2 Swan Lane
020 7629 0239
Monday to Friday 09:30 – 17:30
Date last updated : [16 May] 2018